Elitogifts
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Return and Refund Policy

Overview

Any product delivered defective / damaged or wrong with respect to what is shown on the website could be returned / replaced within 24 hours of the delivery. Please reach out to our WhatsApp chat support on +91 9818343226 or Email available all 7 days between 0930 Hrs. to 1830 Hrs.)

Please place the return / replacement request within 24 hours of the delivery.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Due to fragile nature of our products and complexities of reverse logistics, we do not accept returns / replacements in rest of the categories & sub categories. Please return the products in their original packaging and unused. Double-check that you've included all the tags, warranty cards, and all other attachments that came with your order.

Any made to order product is not eligible for return/exchange

Products bought in Wall to Wall Sale are final. No refunds or exchanges to be accepted.

If I pay for my order by Debit or credit card, how long will it take to process my refund?

It’ll take 4-5 business days for us to receive your products and perform a quality check

We’ll then take 2 business days to approve the refund.

Your bank or card may take a further 2 to 7 business days to process the transaction.